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7 Point Check
List |
| We challenge you to find
another computer consulting firm in the Hampton
Roads, Eastern North Carolina or Roanoke area
that would dare to make these promises:
1. We’ll Respond Within 60-Minutes or
Less - Guaranteed. When you call us with
a computer problem, we guarantee that your phone
call will be either answered immediately or returned
within 60 minutes or less by an experienced technician
who can help. If we fail to respond within that
time frame, the work is free.
2. Lightning Fast Repairs. You
should not have to wait around all day for your
computer to be repaired. We understand how important
your computer network is to you; that is why we
offer our remote support services. Thanks to this
service, we can securely access your computer
network via the Internet so you don’t have to
wait around for a technician to show up. If we
can’t fix it remotely, we’ll dispatch a technician
the same day.
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3.
No Geek Speak. You deserve to get
answers to your questions in PLAIN ENGLISH.
Our technicians will not talk down to you
or make you feel stupid because you don’t
understand their “geek speak”.
4. 100% Unconditional Satisfaction
Guarantee. You deserve complete
satisfaction with our products and services.
We will do whatever it takes to make you
happy. No hassles, no problems.
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5. No Unpleasant Or Unexpected Surprises.
You should EXPECT that no damage will be done
to your network or your data. Before we start
working on your computer or network, we will evaluate
your problem and alert you to any potential risks
involved in fulfilling your job. If there are
any risks, they will be explained in full, and
your authorization and agreement will be obtained
before the work commences. You can also choose
to have your data backed up before we start any
work on your machine.
6. All Projects Completed On Time and
On Budget - Guaranteed. When you hire
us to complete a project, we won’t nickel and
dime you with “unforeseen” or “unexpected” charges.
Some incompetent or unethical technicians will
do this because they haven’t properly planned
or researched the project, OR they use it as a
way to extract more money from you. Either way,
we don’t feel that is correct or ethical. That’s
why we guarantee all projects to be done ON TIME
with no excuses.
7. Accurate Billing - Guaranteed.
Every bill you receive from us is guaranteed to
be accurate and detailed. You’ll know exactly
what you are paying for, and ALL charges will
be pre-approved by you. No more one-line “mystery”
bills that don’t outline what you are paying for.
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Client Testimonial
Outstanding Services!
"Computer Networks Inc. has been instrumental
in improvement of our office operations. With
new programs, updates, and equipment, they have
been professional and knowledgeable in every instance.
We have experienced prompt courteous service for
all calls. Hank Wagner has always been without
question the answer to all our computer questions
and problems. Our office strives toward efficiency
and improvement in efficiency has been accomplished
with the help of Computer Networks, Inc. We highly
recommend Computer Networks, Inc. for the outstanding
services they provide."
Peggy Joyce, Office Manager
Bone & Joint Center, Inc.
Martinsville, VA
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