IT Support in Portsmouth, VA

Computer Networks has provided us with the most reliable, knowledgeable and prompt IT service that we have ever experienced from an IT company. They professionally installed our new network which allowed us to upgrade to a new computer system that handles our Electronic Medical Records and Electronic Health Records.

Computer Networks also maintains the network and the hardware for our four medical office locations in Virginia Beach, Norfolk and Chesapeake.

They are hands down the best of the best. Can’t thank them enough. We recommend Computer Networks with pleasure and absolute confidence.

We truly appreciate all that you do for us when it comes to our IT needs.

The IT services you have provided us these past years — whether in the form of network administration, disaster recovery services, or hardware maintenance – have allowed us to operate smoothly and grow steadily.

We also appreciate that you and your staff are always available to answer our questions quickly and correctly.

You and your IT experts are terrific!

Computer Networks, Inc. first came to our medical office in February 2006 to install the hardware for our new practice management system and electronic medical records. The experiences I had with IT support prior to Computer Networks left me thinking that I was not going to be able to find an IT company in Hampton Roads with which I could be happy.

Immediately, I was impressed by their knowledge and efficiency. Since 2006, they have continued to impress me with immediate responses to my problems and their flexibility in working with my schedule. They consistently follow through on any issue until it is resolved, while keeping me informed as to progress along the way. Even more impressive is that they have been able to identify potential problems with our hardware, practice management system, and electronic medical records before they could become operational problems.

I have been pleased beyond words by the courtesy and helpful attitudes they have provided to our medical office. They represent to me the epitome of IT support with their timely response to problems, knowledgeable staff and professional guidance that takes into account cost effectiveness as well as performance.

The key factor in choosing Computer Networks, Inc. over other IT consulting firms in Hampton Roads was their 30-minute guaranteed response time. We also liked their 24/7 monitoring service, free loaner server/PC’s, and the numerous perks that came along with our monthly Platinum Plan.

I learned about Rick Boyles and Computer Networks from our billing manager, who had the pleasure of using their IT services at her previous employer. When I needed an IT company, she recommended them without reservation.

Computer Networks has provided our medical practice with immense peace of mind in knowing that in the event of an emergency we have a professional IT firm that we can depend on.

Their rapid response time is amazing, and their customer service is impeccable. The techs that service our medical practice are polite, courteous and efficient. I wish all my business contacts were as pleasant to deal with!

Computer Networks has helped tremendously with our hardware upgrades as well as obtaining and installing essential software our medical practice uses.

If you are in search of a quality IT consulting firm in Hampton Roads, I encourage you to protect your business or medical practice by investing in the superior IT services that Computer Networks offers.

Computer Networks Inc. has been instrumental in improvement of our office operations. With new IT programs, updates, and equipment, they have been professional and knowledgeable in every instance.

We have experienced prompt courteous IT service for all calls. Hank Wagner has always been without question the answer to all our IT and computer questions and problems. Our office always strives toward efficiency and improvement in efficiency, and that has been accomplished with the help of Computer Networks, Inc.

We highly recommend Computer Networks, Inc. for the outstanding IT services and network management they provide.

Our medical office is over 10,000 square feet with over 40 employees, so we were thrilled when a robust practice management system was recently installed with the expertise of Computer Networks, Inc.

Village Family Physicians has utilized these IT consultants over the past year for many levels of IT services and network administration. Their approach to finding the highest quality in medical IT hardware and software for our particular needs is exceptional.

The professional approach by our IT Consultant, Mr. Hank Wagner, to all of our IT issues, regardless of how small or how time-consuming, is always present. In today’s business world and as hectic as our day-to-day seems to be, Mr. Wagner and Computer Networks have always taken care of our computer and network needs in a timely manner. Their knowledge of the entire computer and IT field is remarkable and allows the client to have a true level of confidence when projects need to be completed.

I can offer the utmost in a professional recommendation of Computer Networks, Inc., as well as for Mr. Hank Wagner for any/all computer needs for your medical office or facility.

We worked with Hank Wagner when he was at a different IT company. The doctors at our medical clinic thought highly of him and wanted to continue with his IT services wherever he was employed.

Hank and Computer Networks Inc. have benefitted us immensely because we rarely experience downtime or computer glitches. They provide outstanding network management and network administration services, and that is hugely important to a data side of our medical clinic, especially in the era of Electronic Health Records.

If we do experience an IT problem, Hank gives prompt attention to the issue and quickly resolves it. Most recently, we had several AllScripts electronic health records problems, which they could not solve. Hank solved them – quickly! His expertise in computers is unmatched, and he is very professional.

Computer Networks Inc. keeps our computer network up and running with preventative IT support and updates so we can efficiently see patients on a daily basis. We can count on them for immediate service to resolve a computer or network issue, friendliness, and knowledge of our medical clinic system.