IT Support in Portsmouth, VA

Stay connected with Computer Networks, Inc. Let us handle your IT needs so you can focus on your business. Trust us to keep your network running smoothly 24/7. Contact us today for a free consultation!

Here at Computer Networks, Inc., we’re dedicated to providing reliable and responsive IT support for our customers in Portsmouth, VA. With our proactive approach, we aim to anticipate and address any potential issues before they become major problems. Whether you need help with network security, data backup, or troubleshooting technical issues, our team of experts is here to assist you every step of the way. Let us handle your IT support so you can focus on growing your business with peace of mind.

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Looking for Reliable, Responsive, and Proactive IT Support in Portsmouth, VA? Consider Computer Networks, Inc.

At Computer Networks, Inc., we pride ourselves on being a managed service provider specialized in HIPAA, NIST, and CMMC Compliance. Our team is dedicated to providing top-notch IT support to businesses in Portsmouth, VA. With our focus on reliability, responsiveness, and proactivity, we ensure that your IT systems are running smoothly and securely at all times.

When you choose Computer Networks, Inc. for your IT support needs, you can trust that we will always be there for you. From proactive monitoring to immediate response to any issues that may arise, we are committed to keeping your business operations running smoothly. Let us handle your IT needs so you can focus on growing your business without worrying about technology challenges.

Technical Expertise Needed

In order to provide top-notch IT support, our team requires a high level of technical expertise. We must be well-versed in a wide range of operating systems, such as Windows, macOS, and Linux, to effectively troubleshoot issues that may arise. Understanding network infrastructure is also crucial, as we need to be able to diagnose connectivity problems and optimize network performance for our clients.

Additionally, our team must possess knowledge of hardware components, including CPUs, RAM, and storage devices, to efficiently resolve hardware-related issues. Being familiar with a variety of software applications is essential as well, as we often assist clients with software installation, configuration, and troubleshooting. Our technical expertise allows us to quickly identify and address any IT problems that our clients may encounter, ensuring minimal downtime and maximum productivity.

Furthermore, staying current with the latest technological advancements is key to maintaining our technical expertise. We regularly participate in training sessions and certifications to expand our knowledge and skills in the ever-evolving field of IT. By staying ahead of the curve, we are able to provide our clients with the most up-to-date solutions and recommendations to meet their IT needs.

Why we are Portsmouth, VA’s Best Source for IT Support

– 25 years of medical IT expertise

– Custom service packages available

– Specialized in compliance standards

– 24/7 network monitoring

– Reliable, responsive, proactive support

The Value of IT Support

Our team at Computer Networks, Inc. understands the importance of reliable IT support for businesses, especially in the ever-evolving landscape of technology. With over 25 years of experience in providing IT services to medical offices in Portsmouth, VA, we have seen firsthand the impact that quality IT support can have on the success of a business.

24/7 Monitoring: We offer around-the-clock monitoring to ensure that your systems are always up and running smoothly.

Proactive Maintenance: Our proactive approach helps to prevent issues before they arise, saving you time and money in the long run.

Data Security: We prioritize the security of your sensitive data, implementing measures to protect against cyber threats.

Scalable Solutions: Our IT support services are scalable, allowing your business to grow without worrying about outgrowing your IT infrastructure.

Expert Support Team: Our team of IT professionals is dedicated to providing top-notch support and solutions to keep your business running efficiently.

Schedule Your Discovery Session

We will review your current concerns and challenges around IT. Based on your specific business needs, we can start designing your plan for IT success.

Schedule Your Discovery Call

Our Success Stories

I can honestly say that we have never had better customer service from a computer company. Thank you for providing us with a great team of computer experts and IT products.

Your IT support team is highly trained and always responds quickly. I truly appreciate that you are always a phone call away, and that your response time is unmatched.

I have recommended Computer Networks to many companies in Hampton Roads, medical and non-medical, and they have been extremely satisfied.

Your computer company keeps a vital part of our business working smoothly — IT!

Elizabeth T. Lester, Practice Administrator Wardell Orthopaedics P.C.
Suffolk, VA

Computer Networks has provided us with the most reliable, knowledgeable and prompt IT service that we have ever experienced from an IT company. They professionally installed our new network which allowed us to upgrade to a new computer system that handles our Electronic Medical Records and Electronic Health Records.

Computer Networks also maintains the network and the hardware for our four medical office locations in Virginia Beach, Norfolk and Chesapeake.

They are hands down the best of the best. Can’t thank them enough. We recommend Computer Networks with pleasure and absolute confidence.

Marianne Perry, CRS, Administrator Allergy & Asthma Specialists, Ltd.
Virginia Beach, VA

We truly appreciate all that you do for us when it comes to our IT needs.

The IT services you have provided us these past years — whether in the form of network administration, disaster recovery services, or hardware maintenance – have allowed us to operate smoothly and grow steadily.

We also appreciate that you and your staff are always available to answer our questions quickly and correctly.

You and your IT experts are terrific!

Shelly Joyner, President & CEO Express Billing Systems

Computer Networks, Inc. first came to our medical office in February 2006 to install the hardware for our new practice management system and electronic medical records. The experiences I had with IT support prior to Computer Networks left me thinking that I was not going to be able to find an IT company in Hampton Roads with which I could be happy.

Immediately, I was impressed by their knowledge and efficiency. Since 2006, they have continued to impress me with immediate responses to my problems and their flexibility in working with my schedule. They consistently follow through on any issue until it is resolved, while keeping me informed as to progress along the way. Even more impressive is that they have been able to identify potential problems with our hardware, practice management system, and electronic medical records before they could become operational problems.

I have been pleased beyond words by the courtesy and helpful attitudes they have provided to our medical office. They represent to me the epitome of IT support with their timely response to problems, knowledgeable staff and professional guidance that takes into account cost effectiveness as well as performance.

Susan Dover, Practice Manager Gastroenterology Associates
Norfolk, VA

The key factor in choosing Computer Networks, Inc. over other IT consulting firms in Hampton Roads was their 30-minute guaranteed response time. We also liked their 24/7 monitoring service, free loaner server/PC’s, and the numerous perks that came along with our monthly Platinum Plan.

I learned about Rick Boyles and Computer Networks from our billing manager, who had the pleasure of using their IT services at her previous employer. When I needed an IT company, she recommended them without reservation.

Computer Networks has provided our medical practice with immense peace of mind in knowing that in the event of an emergency we have a professional IT firm that we can depend on.

Their rapid response time is amazing, and their customer service is impeccable. The techs that service our medical practice are polite, courteous and efficient. I wish all my business contacts were as pleasant to deal with!

Computer Networks has helped tremendously with our hardware upgrades as well as obtaining and installing essential software our medical practice uses.

If you are in search of a quality IT consulting firm in Hampton Roads, I encourage you to protect your business or medical practice by investing in the superior IT services that Computer Networks offers.

Jennifer Coppersmith, Administrator Portsmouth Anesthesia Associates, P.C.
Portsmouth, VA

Computer Networks Inc. has been instrumental in improvement of our office operations. With new IT programs, updates, and equipment, they have been professional and knowledgeable in every instance.

We have experienced prompt courteous IT service for all calls. Hank Wagner has always been without question the answer to all our IT and computer questions and problems. Our office always strives toward efficiency and improvement in efficiency, and that has been accomplished with the help of Computer Networks, Inc.

We highly recommend Computer Networks, Inc. for the outstanding IT services and network management they provide.

Peggy Joyce, Office Manager Bone & Joint Center, Inc.
Martinsville, VA

Our medical office is over 10,000 square feet with over 40 employees, so we were thrilled when a robust practice management system was recently installed with the expertise of Computer Networks, Inc.

Village Family Physicians has utilized these IT consultants over the past year for many levels of IT services and network administration. Their approach to finding the highest quality in medical IT hardware and software for our particular needs is exceptional.

The professional approach by our IT Consultant, Mr. Hank Wagner, to all of our IT issues, regardless of how small or how time-consuming, is always present. In today’s business world and as hectic as our day-to-day seems to be, Mr. Wagner and Computer Networks have always taken care of our computer and network needs in a timely manner. Their knowledge of the entire computer and IT field is remarkable and allows the client to have a true level of confidence when projects need to be completed.

I can offer the utmost in a professional recommendation of Computer Networks, Inc., as well as for Mr. Hank Wagner for any/all computer needs for your medical office or facility.

Patricia Gillin-Furr, Administrator Village Family Physicians, Inc.
Moneta, VA

We worked with Hank Wagner when he was at a different IT company. The doctors at our medical clinic thought highly of him and wanted to continue with his IT services wherever he was employed.

Hank and Computer Networks Inc. have benefitted us immensely because we rarely experience downtime or computer glitches. They provide outstanding network management and network administration services, and that is hugely important to a data side of our medical clinic, especially in the era of Electronic Health Records.

If we do experience an IT problem, Hank gives prompt attention to the issue and quickly resolves it. Most recently, we had several AllScripts electronic health records problems, which they could not solve. Hank solved them – quickly! His expertise in computers is unmatched, and he is very professional.

Computer Networks Inc. keeps our computer network up and running with preventative IT support and updates so we can efficiently see patients on a daily basis. We can count on them for immediate service to resolve a computer or network issue, friendliness, and knowledge of our medical clinic system.

Ryan Hilburn, Special Projects Manager Danville Orthopedic Clinic
Danville, VA

Our previous IT person used the ‘band-aid’ method to computer and network repairs. After a huge IT blunder that cost our medical office time and money, we realized that we needed a more competent means of IT support.

Hank Wagner of Computer Networks Inc. has been great. Many times it is not possible for him to work on our equipment during office hours, so Hank completes his IT projects such as software upgrades, network administration and network management after hours – at no extra cost.

Before hiring Hank’s IT company our down time was significant. With Hank, it is nearly nonexistent.

Because we never know when we may run into an IT issue with our Electronic Health Records or computer network, we need an IT company that is responsive. Computer Networks Inc is the answer. Hank provides prompt resolution to any IT issues in a timely manner. His knowledge of our medical office computer network and Electronic Health Records software has helped us maintain our day-to-day processes with little interruption.

Dori L. VanFossen, CPC, Insurance & Billing Coordinator Shenandoah Women's HealthCare
Harrisonburg, VA

Why is IT Support Essential for Businesses?

At Computer Networks, Inc., we understand the critical role that IT support plays in the success of businesses today. From troubleshooting technical issues to ensuring data security, having reliable IT support is essential for maintaining a smooth and efficient operation.

Our team of experienced professionals at Computer Networks, Inc. is dedicated to providing top-notch IT support services tailored to meet the unique needs of your business. With our custom service packages, we can help you navigate the ever-changing technology landscape and ensure that your systems are running smoothly. Let us handle your IT support, so you can focus on growing your business and achieving your goals.