Medical IT Support in Norfolk, VA

Stay ahead of the curve with Computer Networks, Inc. Our team has over 25 years of experience in medical office IT, offering reliable and secure network solutions tailored to your needs. Let us handle your IT support so you can focus on what you do best. Contact us today to see how we can keep your business running smoothly!

At Computer Networks, Inc., we specialize in providing reliable, secure, and efficient medical IT support services for our customers in Norfolk, VA. With our team of experienced professionals, we understand the unique challenges and regulations that come with managing IT systems in the healthcare industry. From ensuring data security and compliance to optimizing network performance and reliability, we are dedicated to helping our clients in the medical field focus on providing quality care to their patients without worrying about their IT infrastructure. Let us take care of your technology needs so you can focus on what you do best.

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Hire Computer Networks, Inc. for Reliable, Secure, and Efficient Medical IT Support in Norfolk, VA

At Computer Networks, Inc., we pride ourselves on providing top-notch managed services and network solutions tailored specifically for the medical industry in Norfolk, VA. Our team understands the unique challenges faced by healthcare professionals when it comes to IT support, and we are here to offer reliable, secure, and efficient solutions to meet those needs.

With our years of experience in the field, we have established ourselves as a trusted partner for medical practices looking to streamline their IT operations. From proactive monitoring and maintenance to data security and compliance, we have the expertise to ensure that your network runs smoothly and securely. Let us handle the technical aspects so that you can focus on providing the best possible care for your patients.

Understanding HIPAA Compliance

In our line of work providing medical IT support, ensuring HIPAA compliance is a top priority for us. HIPAA, the Health Insurance Portability and Accountability Act, sets the standard for protecting sensitive patient data. This means that we must follow strict guidelines to safeguard electronic protected health information (ePHI) from unauthorized access or disclosure.

When it comes to HIPAA compliance, there are several key elements that we focus on:

1. Risk Analysis: We conduct regular risk assessments to identify potential vulnerabilities in our systems and processes.

2. Training and Awareness: Our team undergoes regular training to ensure they are up to date on HIPAA regulations and understand the importance of protecting patient information.

3. Security Measures: We implement robust security measures such as encryption, firewalls, and access controls to protect ePHI.

4. Incident Response: In the event of a security breach or data loss, we have protocols in place to respond quickly and effectively to minimize the impact on patient data.

By prioritizing HIPAA compliance in our medical IT support services, we not only protect patient data but also maintain the trust and confidence of our clients in our ability to handle their sensitive information securely.

Why we are Norfolk, VA’s Best Source for Medical IT Support

– 25 years of medical IT experience

– Custom service packages available

– Specialized in compliance standards

– 24/7 network monitoring

– Reliable, secure, efficient

What is the value of Medical IT Support?

We understand the importance of maintaining a secure and compliant network infrastructure in the medical field. With our specialized expertise in HIPAA, NIST, and CMMC compliance, we ensure that your medical practice is protected from potential security threats and meets all necessary regulations.

At Computer Networks, Inc., we provide comprehensive IT support specifically tailored to the unique needs of healthcare organizations in Norfolk, VA. From managing electronic health records to ensuring secure communication channels, our team is dedicated to keeping your sensitive patient data safe and your operations running smoothly. Trust us to handle your medical IT support so you can focus on providing the best care for your patients.

Schedule Your Discovery Session

We will review your current concerns and challenges around IT. Based on your specific business needs, we can start designing your plan for IT success.

Schedule Your Discovery Call

Our Success Stories

I can honestly say that we have never had better customer service from a computer company. Thank you for providing us with a great team of computer experts and IT products.

Your IT support team is highly trained and always responds quickly. I truly appreciate that you are always a phone call away, and that your response time is unmatched.

I have recommended Computer Networks to many companies in Hampton Roads, medical and non-medical, and they have been extremely satisfied.

Your computer company keeps a vital part of our business working smoothly — IT!

Elizabeth T. Lester, Practice Administrator Wardell Orthopaedics P.C.
Suffolk, VA

Computer Networks has provided us with the most reliable, knowledgeable and prompt IT service that we have ever experienced from an IT company. They professionally installed our new network which allowed us to upgrade to a new computer system that handles our Electronic Medical Records and Electronic Health Records.

Computer Networks also maintains the network and the hardware for our four medical office locations in Virginia Beach, Norfolk and Chesapeake.

They are hands down the best of the best. Can’t thank them enough. We recommend Computer Networks with pleasure and absolute confidence.

Marianne Perry, CRS, Administrator Allergy & Asthma Specialists, Ltd.
Virginia Beach, VA

We truly appreciate all that you do for us when it comes to our IT needs.

The IT services you have provided us these past years — whether in the form of network administration, disaster recovery services, or hardware maintenance – have allowed us to operate smoothly and grow steadily.

We also appreciate that you and your staff are always available to answer our questions quickly and correctly.

You and your IT experts are terrific!

Shelly Joyner, President & CEO Express Billing Systems

Computer Networks, Inc. first came to our medical office in February 2006 to install the hardware for our new practice management system and electronic medical records. The experiences I had with IT support prior to Computer Networks left me thinking that I was not going to be able to find an IT company in Hampton Roads with which I could be happy.

Immediately, I was impressed by their knowledge and efficiency. Since 2006, they have continued to impress me with immediate responses to my problems and their flexibility in working with my schedule. They consistently follow through on any issue until it is resolved, while keeping me informed as to progress along the way. Even more impressive is that they have been able to identify potential problems with our hardware, practice management system, and electronic medical records before they could become operational problems.

I have been pleased beyond words by the courtesy and helpful attitudes they have provided to our medical office. They represent to me the epitome of IT support with their timely response to problems, knowledgeable staff and professional guidance that takes into account cost effectiveness as well as performance.

Susan Dover, Practice Manager Gastroenterology Associates
Norfolk, VA

The key factor in choosing Computer Networks, Inc. over other IT consulting firms in Hampton Roads was their 30-minute guaranteed response time. We also liked their 24/7 monitoring service, free loaner server/PC’s, and the numerous perks that came along with our monthly Platinum Plan.

I learned about Rick Boyles and Computer Networks from our billing manager, who had the pleasure of using their IT services at her previous employer. When I needed an IT company, she recommended them without reservation.

Computer Networks has provided our medical practice with immense peace of mind in knowing that in the event of an emergency we have a professional IT firm that we can depend on.

Their rapid response time is amazing, and their customer service is impeccable. The techs that service our medical practice are polite, courteous and efficient. I wish all my business contacts were as pleasant to deal with!

Computer Networks has helped tremendously with our hardware upgrades as well as obtaining and installing essential software our medical practice uses.

If you are in search of a quality IT consulting firm in Hampton Roads, I encourage you to protect your business or medical practice by investing in the superior IT services that Computer Networks offers.

Jennifer Coppersmith, Administrator Portsmouth Anesthesia Associates, P.C.
Portsmouth, VA

Computer Networks Inc. has been instrumental in improvement of our office operations. With new IT programs, updates, and equipment, they have been professional and knowledgeable in every instance.

We have experienced prompt courteous IT service for all calls. Hank Wagner has always been without question the answer to all our IT and computer questions and problems. Our office always strives toward efficiency and improvement in efficiency, and that has been accomplished with the help of Computer Networks, Inc.

We highly recommend Computer Networks, Inc. for the outstanding IT services and network management they provide.

Peggy Joyce, Office Manager Bone & Joint Center, Inc.
Martinsville, VA

Our medical office is over 10,000 square feet with over 40 employees, so we were thrilled when a robust practice management system was recently installed with the expertise of Computer Networks, Inc.

Village Family Physicians has utilized these IT consultants over the past year for many levels of IT services and network administration. Their approach to finding the highest quality in medical IT hardware and software for our particular needs is exceptional.

The professional approach by our IT Consultant, Mr. Hank Wagner, to all of our IT issues, regardless of how small or how time-consuming, is always present. In today’s business world and as hectic as our day-to-day seems to be, Mr. Wagner and Computer Networks have always taken care of our computer and network needs in a timely manner. Their knowledge of the entire computer and IT field is remarkable and allows the client to have a true level of confidence when projects need to be completed.

I can offer the utmost in a professional recommendation of Computer Networks, Inc., as well as for Mr. Hank Wagner for any/all computer needs for your medical office or facility.

Patricia Gillin-Furr, Administrator Village Family Physicians, Inc.
Moneta, VA

We worked with Hank Wagner when he was at a different IT company. The doctors at our medical clinic thought highly of him and wanted to continue with his IT services wherever he was employed.

Hank and Computer Networks Inc. have benefitted us immensely because we rarely experience downtime or computer glitches. They provide outstanding network management and network administration services, and that is hugely important to a data side of our medical clinic, especially in the era of Electronic Health Records.

If we do experience an IT problem, Hank gives prompt attention to the issue and quickly resolves it. Most recently, we had several AllScripts electronic health records problems, which they could not solve. Hank solved them – quickly! His expertise in computers is unmatched, and he is very professional.

Computer Networks Inc. keeps our computer network up and running with preventative IT support and updates so we can efficiently see patients on a daily basis. We can count on them for immediate service to resolve a computer or network issue, friendliness, and knowledge of our medical clinic system.

Ryan Hilburn, Special Projects Manager Danville Orthopedic Clinic
Danville, VA

Our previous IT person used the ‘band-aid’ method to computer and network repairs. After a huge IT blunder that cost our medical office time and money, we realized that we needed a more competent means of IT support.

Hank Wagner of Computer Networks Inc. has been great. Many times it is not possible for him to work on our equipment during office hours, so Hank completes his IT projects such as software upgrades, network administration and network management after hours – at no extra cost.

Before hiring Hank’s IT company our down time was significant. With Hank, it is nearly nonexistent.

Because we never know when we may run into an IT issue with our Electronic Health Records or computer network, we need an IT company that is responsive. Computer Networks Inc is the answer. Hank provides prompt resolution to any IT issues in a timely manner. His knowledge of our medical office computer network and Electronic Health Records software has helped us maintain our day-to-day processes with little interruption.

Dori L. VanFossen, CPC, Insurance & Billing Coordinator Shenandoah Women's HealthCare
Harrisonburg, VA

The Importance of Medical IT Support

Medical IT support is crucial for healthcare organizations to ensure the smooth operation of their technology systems. At Computer Networks, Inc., we understand the unique challenges faced by medical facilities in maintaining the security and efficiency of their IT infrastructure. Our team of experts is dedicated to providing top-notch managed services and network solutions specifically tailored to meet the needs of the healthcare industry.

With the increasing reliance on electronic health records and telemedicine, having a reliable IT support system in place is more important than ever. We work closely with medical practices, hospitals, and healthcare providers in Norfolk, VA to ensure that their IT systems are up to date, secure, and optimized for performance. By partnering with Computer Networks, Inc., healthcare organizations can focus on delivering quality patient care while leaving the technical aspects of their IT infrastructure to us.