Our previous IT person used the 'band-aid' method to computer and network repairs. After a huge IT blunder that cost our medical office time and money, we realized that we needed a more competent means of IT support.
Hank Wagner of Computer Networks Inc. has been great. Many times it is not possible for him to work on our equipment during office hours, so Hank completes his IT projects such as software upgrades, network administration and network management after hours – at no extra cost.
Before hiring Hank’s IT company our down time was significant. With Hank, it is nearly nonexistent.
Because we never know when we may run into an IT issue with our Electronic Health Records or computer network, we need an IT company that is responsive. Computer Networks Inc is the answer. Hank provides prompt resolution to any IT issues in a timely manner. His knowledge of our medical office computer network and Electronic Health Records software has helped us maintain our day-to-day processes with little interruption.
Dori L. VanFossen
CPC, Insurance & Billing Coordinator
Shenandoah Women's HealthCare