Computer Networks, Inc. first came to our medical office in February 2006 to install the hardware for our new practice management system and electronic medical records. The experiences I had with IT support prior to Computer Networks left me thinking that I was not going to be able to find an IT company in Hampton Roads with which I could be happy.
Immediately, I was impressed by their knowledge and efficiency. Since 2006, they have continued to impress me with immediate responses to my problems and their flexibility in working with my schedule. They consistently follow through on any issue until it is resolved, while keeping me informed as to progress along the way. Even more impressive is that they have been able to identify potential problems with our hardware, practice management system, and electronic medical records before they could become operational problems.
I have been pleased beyond words by the courtesy and helpful attitudes they have provided to our medical office. They represent to me the epitome of IT support with their timely response to problems, knowledgeable staff and professional guidance that takes into account cost effectiveness as well as performance.