Computer Networks, Inc. provides trusted medical IT support in Norfolk, VA, serving healthcare practices like Gastroenterology Associates with expert system installation, EMR support, and proactive network management. Since 2006, Practice Manager Susan Dover has relied on our team for responsive service, cost-effective solutions, and preventative IT strategies that keep their medical office running smoothly. From identifying hardware issues before they cause downtime to ensuring secure, efficient performance, our team sets the standard for reliable IT support in Hampton Roads.
Computer Networks, Inc. first came to our medical office in February 2006 to install the hardware for our new practice management system and electronic medical records. The experiences I had with IT support prior to Computer Networks left me thinking that I was not going to be able to find an IT company in Hampton Roads with which I could be happy.
Immediately, I was impressed by their knowledge and efficiency. Since 2006, they have continued to impress me with immediate responses to my problems and their flexibility in working with my schedule. They consistently follow through on any issue until it is resolved, while keeping me informed as to progress along the way. Even more impressive is that they have been able to identify potential problems with our hardware, practice management system, and electronic medical records before they could become operational problems.
I have been pleased beyond words by the courtesy and helpful attitudes they have provided to our medical office. They represent to me the epitome of IT support with their timely response to problems, knowledgeable staff and professional guidance that takes into account cost effectiveness as well as performance.
Susan Dover
Practice Manager
Gastroenterology Associates
Norfolk, VA
